Privacy policy

We take your privacy seriously and this privacy statement explains how Nestora Home, collectively "we", "us", or "our", collect, use, share, and process your information.

Collection and Use of Personal Data

Personal data is information that can be used to directly or indirectly identify you. Personal data also includes anonymous data that is linked to information that can be used to identify you.

Promoting safety and security

We abide by the principles of legality, legitimacy, and transparency, use and process the least data within a limited scope of purpose, and take technical and administrative measures to protect the security of the data.

We use personal data to verify accounts and user activity, promote safety and security, monitor fraud, and investigate suspicious or potentially illegal activity or violations of our terms or policies.

Here is a description of the types of personal data we may collect and how we may use it:

What Personal Data We Collect

i. Data you provide:

We collect the personal data you provide when you use our products and services or otherwise interact with us, such as when you create an account, contact us, participate in an online survey, or use online help or chat tools.

If you make a purchase, we collect personal data in connection with the purchase. This data includes payment data, account and authentication information, billing, shipping, and contact details.

ii. Data about use of our services and products:

When you visit our websites, we may collect data about the type of device you use, unique device identifiers, IP address, operating system, browser type, usage information, diagnostic information, and location information.

How We Use Your Personal Data

Generally speaking, we use personal data to provide, improve, and develop our products and services, to communicate with you, to offer targeted advertisements and services, and to protect us and our customers.

i. Providing, improving, and developing our products and services:

We use personal data for data analysis, research, audits, service operation, advertising, and business continuity. If you enter a contest or promotion, we may use the personal data you provide to administer those programs.

ii. Communicating with you:

Subject to your prior express consent, we may use personal data to send marketing communications, communicate with you about your account or transactions, and inform you about our policies and terms.

NOTE: For uses of your data that require prior express consent, you may withdraw your consent by contacting us.

Definition of Cookies

Cookies are small pieces of text used to store information on web browsers. We also use identifiers associated with your device and other technologies for similar purposes.

Use of Cookies

We use cookies to provide, protect, and improve our products and services, such as by personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience.

Disclosure of Personal Data

We make certain personal data available to strategic partners that work with us to provide our products and services or help us market to customers. Personal data will only be shared to provide or improve our products, services, and advertising.

Data Disclosure or Storage, Transfer, and Processing

i. Fulfilment of legal obligations:

Due to mandatory laws in the European Economic Area or the country in which the user lives, certain legal obligations may need to be fulfilled. If you reside in the EEA, processing of your personal data will be legitimized under applicable GDPR bases.

ii. For the purpose of reasonable implementation or application of this article:

We may share personal data with affiliated companies. In the event of merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, or sale, we may transfer personal data to the relevant third party.

iii. Legal Compliance and Security or Protect Other Rights

It may be necessary by law, legal process, litigation, or requests from public and governmental authorities for us to disclose personal data.

Children

Our products and services are intended for adults. We do not knowingly collect, use, or disclose data from children under 16. If we learn that we have collected such data, we will take steps to delete it as soon as possible.

Your Rights

You have the right to access, correct, or delete personal data that we collect. You are also entitled to restrict or object to further processing, receive your personal data in a structured format, and lodge a complaint with a competent authority.

Third-Party Websites and Services

Our websites, products, and services may contain links to third-party websites, products, and services. We are not responsible for the privacy practices or content of those third parties.

Data Security, Integrity, and Retention

We use reasonable technical, administrative, and physical security measures designed to safeguard and help prevent unauthorized access to your data.

We will retain personal data as long as necessary to fulfill the purposes outlined in this Privacy Statement unless a longer retention period is required or permitted by law.

Changes to this Privacy Statement

We may periodically change this Privacy Statement to keep pace with new technologies, industry practices, and regulatory requirements. Your continued use after the effective date means you accept the revised Privacy Statement.

Contact Us

If you have any questions regarding this Privacy Statement or its implementation, please contact us through the contact page.